Subscription Premium
Unlimited 30-minute rides


How does it work?

It will pay off from 2 rides per week


Longer rides will cost you 1.25 EUR per each additional 30 minutes.

Get loyality bonus of
5 extra minutes per month up to a maximum of 45-minute rides.

Option to suspend
payments during winter without losing the bonus.

Activate it in the Rekola app

In the menu, go to the section Subscriptions and benefits → Subscription Premium


Aktivace Předplatného Premium


FAQ

How many rides do I have in my subscription?

The subscription covers an unlimited number of 30-minute rides (every additional month, your rides will be extended by a 5 minute bonus).

How do the bonus minutes work?

From the second month, you automatically receive a loyalty bonus from us - all your journeys will be extended to 35 minutes, from the third month to 40 minutes and from the fourth to 45 minutes.

You can find your current bonus in the subscription details:
Bonus k předplatnému

If you suspend your subscription during the cold months, you will keep the bonus. You'll lose the bonus when you end your subscription.

Where can I activate and manage my subscription?

You activate the subscription in the application in the menu in the Subscriptions & benefits section.

In the same place, you will find an overview of subscription payments and the option to cancel (anytime) or suspend it (from autumn).

How is it paid?

The subscription is paid automatically, always on the same day of the month when you activated it. Example: I activate the subscription on 24.3., I have prepaid unlimited 30-minute rides until 23.4. If I don't end it, the next payment will take place on 24.4.

If the following month does not have the given day, the payment will be made earlier. Example: I activate my subscription on 31.3., the next payment will take place on 30.4. (April does not have a 31st day). Then 31.5.

The subscription is automatically paid throughout the year. For the cold months, we offer the possibility of suspension without losing the bonus.

How do I cancel it?

Go to the subscription details in the Subscriptions & benefits section. You can end it by tapping the 'Cancel subscription' button.

When you cancel, you can still enjoy unlimited rides up to 30 minutes until the end of your prepaid period. Next payment will NOT occur and your tariff will automatically change to Single rides.

How Subscription Premium works for a longer ride or a second bike?

The subscription only covers rides of up to 30 minutes on one bike only (up to 45 minutes in the case of a bonus).

Longer rides or a second bike are billed in 30-minute intervals according to Single rides tariff: 1.25 EUR per half an hour started.

Can I get a bike for 24 hours for a longer trip?

Yes. You can activate extra 24-hour tariff for it. You can find it in the Subscriptions & benefits section.

Didn't find the answer you needed?

Message us directly from the Rekola app chat. Customer support works daily from 10 am to 6 pm.